You can delete your Garden account and its data at any time, from the app or by email. Deleting your account removes your access right away and cannot be undone.
Delete in the app
iPhone and iPad
- Open Garden and sign in.
- Tap the “garden” menu at the top of the home screen (in newer versions you can also tap your profile picture).
- Tap Privacy & Account, then Delete account.
- Confirm Delete account.
Android
- Open Garden and sign in.
- Go to Profile.
- Tap Delete account and confirm.
Delete by email
If you can’t use the app, email gardener@join-garden.com from the email address on your Garden account, with the subject “Delete my account” and your username if you know it. We may ask you to confirm the request comes from you, and we confirm when the deletion is done, within 7 days. Never send your password, sign-in codes or password-reset links.
What is deleted
- Your account, sign-in identities and email address.
- Your profile: username, display name, bio and profile photo.
- Seeds you own and their drafts, and the photos, video and audio you uploaded.
- Your location and activity data, friends and blocks, and your AI feature preferences.
Retention
- We retain personal information for as long as your account is active or as needed to provide the Service, maintain security, resolve disputes, and comply with legal obligations. When you delete your account, we delete or de-identify your personal account information in accordance with our standard retention and backup schedules (within 30 days).
- Messages you sent in shared Seeds or conversations may remain visible to the other participants, without a link to your account.
- If you used Sign in with Apple, you can also remove Garden in your Apple Account settings under “Sign in with Apple”.
See the Privacy notice for more about how we handle data.